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FAQ

Frequently Asked Questions

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What are your available wedding packages?

Our team is pleased to present two distinctive package offerings for our couples:  The Royale Package and the Grand Package. Please visit the packages page here to review the details as well as to download a PDF version of our wedding packages.  Each has been designed to provide an array of thoughtful and carefully curated options.  However, if you would prefer to customize we would be delighted to create a package that fits with the goals of your special day.

How can I request a proposal?

We want to learn more about your special day and look forward to hearing from you.  Our expert wedding planning team can be reached by email at email at wedding@cariberoyale.com or by calling 407-238-8422. You are also welcome to complete the Request Proposal form found here.

Do you provide a wedding planner?

When hosting your ceremony and reception at Caribe Royale Orlando, both the Grand and Royale wedding packages include a day-of professional wedding planner. The wedding planner will reach out to you for an initial consultation and will be available thirty days before your wedding to finalize the details. They will join you for your wedding tasting , ceremony rehearsal and through the end of your reception.

What is needed to secure my date?

For weddings booked over a year out, a 25% deposit will be required at the time of securing your event and is non-refundable; weddings within the year would require a 35%-50% deposit. The deposit amount is based on the estimate of charges for your event. A valid credit card must be on file at all times and full pre-payment is required fourteen (14) business days prior to your scheduled event with guaranteed guest attendance.

When are my final numbers due?

30 days before the event, the hotel requires and anticipated attendance for all scheduled food functions. Your final guarantee of attendance is due by Noon 72 business hours or (3) days prior to the event. At that point, it is possible to increase the guest count by 10% however, no decrease will be allowed.

Appropriate charges will incur if guests exceed the guarantee.

Do you offer menu tastings?

Tastings are based on package selected and number of guests. Please consult your Catering Sales Manager for availability and further details. 

Tastings will be scheduled 6-8 weeks prior to wedding date.  Tastings are complimentary and details are further detailed in the wedding package. Additional guests attending tasting will be subject to a charge of $100++ per person.

Can I send welcome bags to my guests?

Our team is prepared to provide room deliveries and welcome packets. The delivery fee per drop is $3.00 and the packet should be preassembled.

Do you allow water-based haze machines or pyrotechnics?

Water based haze or similar fog machines may be used indoors with prior approval from hotel and a fire watch through Orange County. Clients are responsible for requesting a fire watch through the Orange County Fire Marshal. The hotel does not allow indoor pyrotechnics.

Can I use confetti cannons or do a balloon drop?

Confetti and balloons are permissible, however with approval from the hotel in writing. Confetti pieces need to be at least 3/4" x 2" in size. There is a cleanup fee of $500/ 2,000 sq ft for the use of confetti. Your Catering Manager will provide a cleanup fee quote for balloons.

What overnight accommodations are available for my guests?

If you are looking to contract a specific room block for your wedding guests or provide a courtesy link (based on availability) we are happy to accommodate.  We can also offer guest rooms on the shoulder nights based on availability for those guests traveling and hoping to extend their stay.  All rates are seasonal, and rooms are based on the availability of the resort.

What do I need to know about outdoor weddings?

Music for outdoor event may begin after 8am and must conclude by 9pm. For catered outdoor events, an outdoor service fee of $7.00++ per person will apply. An additional fee may apply for furniture removal.

Are you able to make wedding cakes?

The hotel Executive Pastry Chef is delighted to design and create a custom cake for your wedding. Please see your Catering Manager for more details.

Is self-parking available?

Valet and self-parking is available for your event guests.  Rates and discounts will be shared by your Catering Manager.

What time is check in?

Check in time is at 4:00pm, check out time is 11:00am

Early check in and late check out requests for couple will be based on availability.

Do you offer special pricing for kids meals?

Kids meals are available, starting at $80.00++ per person (includes cocktail hour, kids meal, cake and drinks)

What is your gratuity/service charge and tax (++)?

The ++ is the tax and service charge.  A combined gratuity and service charge that is in effect on the day of the event will be added to your account.  Currently, the combined charge is equal to 26% of the food and beverage total, plus an applicable state and/or local taxes which is currently 6.5%.  A portion of the combined charge is a gratuity and will be fully distributed to the banquet staff assigned to your event. The remainder of the combined charge is a service charge that is not a gratuity and is the property of the hotel to cover discretionary and administrative costs. Gratuity/service charge is taxable in the state of Florida.

If I book an outdoor location, will you provide an indoor location as a weather backup?

A backup location will be provided for outdoor ceremonies in case of inclement weather.

Terms & Conditions

FOOD AND BEVERAGE

Due to applicable law, no outside food or beverage is permitted in the convention center or meeting space or public areas. Food and beverage items consumed in banquet rooms shall be purchased from the hotel. Food and beverage cannot be removed from the premises due to license restrictions.  Guests who participate in events or use our facilities agree to conform to any restrictions that are imposed by State liquor control, insofar as they affect these premises.

DAMAGE AND LOSS

The hotel will not assume any responsibility for the damage or loss of any merchandise or articles left in the hotel before or after your function unless prior arrangements have been made.

SECURITY

For certain events, the hotel may require security guards be provided at the client’s expense. Only hotel and approved security firms may be used.

Caribe Royale Orlando Logo Weddings
CARIBE ROYALE ORLANDO
8101 World Center Drive
Orlando, Florida 32821
Main Number: (407) 238-8000
Sales: (407) 238-8100
Reservations: (800) 823-8300
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